211 Service Helps With Social, Healthcare Needs - NewsChannel5.com | Nashville News, Weather & Sports

211 Service Helps With Social, Healthcare Needs

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NASHVILLE, Tenn. - There is another place offering health care help to thousands with health care help.

211 may only be three digits long, but every year it helps more than 14,000 people when they have nowhere else to turn.

The folks at 211 usually focus on social welfare needs. Now with the help of Family Children's Services they're also helping people tackle healthcare needs.

The new Nashville Health Navigator program connects the uninsured with doctors or clinics for the critical care they need- most of time at little to no cost.

"Because most places, if you call and they can't help you they're not going to be able to stay on the phone with you and listen to what else you may need. At 211m a counselor is going to talk with you about your needs and try to find other needs we can help you with," said Scott Payne with 211 Crisis and Information.

Operators said since the economic downturn, they have seen a surge in the numbers of people seeking assistance.

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