Customers Demand Refunds From Local Tax Company - | Nashville News, Weather & Sports

Customers Demand Refunds From Local Tax Company

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NASHVILLE, Tenn.- Dozens of customers have complained about a local business called Mo Money Taxes. It's a company that promises to give tax refunds in less than 24-hours.

"They keep giving us different dates and today was supposed to be the deadline. They haven't come through and now they got the doors locked on us and don't want to let us know anything," said one customer.

Several customers at the store Tuesday said they had been waiting nearly three weeks for their refund checks. When customers arrived at the Gallatin Pike store the doors were locked and no one was answering the phones.

NewsChannel5 spoke with the manager of the store who said the Internal Revenue Service and a computer glitch are to blame for the delay.

"They're going to get their money; it's just a glitch in the system right now with the computer and the bank. My guys just flew out there. They working on getting everything fixed and getting these people their checks and that's all I'm concerned about," said Tony Fields, manager at Mo Money Taxes.

As for the locked doors, Fields said it's for security. He wants to protect his employees from the customer backlash.

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