ROBERTSON COUNTY, Tenn.- Officials are working to make a local 911 system more efficient by readdressing every building in Robertson County.
After living in their Cross Plains home for three years, the Bullington family is getting a new address, but not because they are moving. Robertson County officials are changing addresses to help emergency crew responding to potential problems.
This change to addresses on more than 1,600 streets in Robertson County comes after a change in the statewide mapping system that emergency responders use to find an address. Robertson County 911 Address Coordinator Cathy Lowe says there's really is no other way to explain some of the layout of addresses other than -- they're a mess.
"Some of these numbers are off like, half a mile off. Some could be a miles off,' she said.
For responders, this means that if a sheriff's officer, fire department or ambulance was trying to find a resident in need their maps would show an entirely different location, causing a delayed response.
"We're correcting all this in the process to match up all of the OIR records, so all the dispatching will be efficient for all the emergency services," said Lewis.
While this change of address is great in the long run for both residents and 911 operators, the process seems challenging.
"Of course you have to get you license changed, your checks changed, your debt card account changed, so it's been quite the upset," said resident Trinity Bullington.
Officials said they are trying to make the transition as simple as possible for residents. The entire change is expected to take at least one year. Streets with new buildings will be changed first. It's not expected to be an easy process, but many people say it's worth the stress for the safety of their family.