NASHVILLE, Tenn.- Samantha Hughes has her hands full, with three year old Cheyenne and little Anthony who's 11 months old.
She rides the bus with them every morning, dropping them off with their father, then continuing onto work.
"When [the drivers] open the door I go to get on because I'm used to getting on the bus and taking the stroller to the back because it won't fold down," Hughes explained.
On Friday, after walking two blocks to the bus stop, the driver didn't allow Samantha to go anywhere.
"She is telling me that I am not allowed to ride the bus because my stroller will not break down," Hughes recounted about the exchange.
"The stroller needs to be able to be folded so it can be placed out of the aisle," Nashville Metro Transit Authority (MTA) Spokeswoman, Patricia Harris-Morehead said about the department's policy. "It's a safety issue."
The policy is outlined in the Code of Conduct.
"The vehicle could be involved in an accident and that stroller could go flying with the child," Harris-Morehead said. "It could injure the child, it could injure other customers."
But Hughes has taken the stroller on the bus many times before. It's a courtesy MTA says drivers make after issuing a warning.
"I can't carry [Anthony], a diaper bag, my purse, hold [Cheyanne's] hand crossing the street," she said. "I can't do that at once. I'm not Superwoman."
Hughes relies on the bus to get to work, but now she doesn't know what to do.
"I have four kids and I'm a waitress," she said. "I don't have money for a car and I don't have money for a stroller."