COTTONTOWN, Tenn. – There's a good chance you don't even know where Cottontown is, but for people who live here keeping the identity of 37048 is important.
In the era of smartphones, emails and text messages people here think having a post office is vital.
It's why they met in the middle of the day Wednesday to learn its fate.
"This post office, Cottontown, was determined by headquarters in Washington DC to be a four-hour a day office," said Acting Manager of Post Office Operations for the Tennessee District Scott Tinsley told a small crowd.
Like so many rural locations, Cottontown's branch is going from eight to four hours per day. The counter will be open from 12 p.m. until 4 p.m., which is what Catlin Hale wanted.
"It gives us as much time as possible to get here before it closes to be able to get it in to still ship out the same day," Hale said who runs an online retail business from home.
Her family relocated to Cottontown from nearby Hendersonville because of its post office.
"It was a key part of our decision making because of its accessibility and ease of use because we're a growing, small business that has to be able to use those services," she went on to say.
Hale says without the location she and so many of her neighbors would be cut off and forced to go miles out of their way just to get mail.
Tinsley hears the same thing across the state at locations once slated to be closed, but now saved.
"They're glad that we're coming out and talking to them about it, but the main thing is they want to keep their post office there and they're glad see them stay open even if the hours are reduced," he said.
The decision is only good in Cottontown until mid-2014. Across the country it could save an estimated half a billion dollars.