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NC5 Investigates: 911 Emergency
Every day, 911 workers do heroic jobs under incredibly stressful conditions. But when a Nashville woman faced a violent domestic situation back in February, the system failed.more>> NC5 Investigates: 911 Emergency
Our exclusive NewsChannel 5 investigation first uncovered a 911 call that's now the talk of the country. So why didn't a Nashville woman get the help that she needed?more>> NC5 Investigates: 911 Emergency
"NewsChannel 5 Investigates" has more exclusive 911 tapes. And now a prominent Metro councilman says it's all evidence that Nashville's 911 system is broken.more>> NC5 Investigates: 911 Emergency
There's been a shakeup at Metro's 911. It follows an exclusive NewsChannel 5 investigation that got national attention.more>> NC5 Investigates: 911 Emergency
Metro's police chief said he was mad about what he saw in our exclusive 911 investigation. That led to a shake-up at 911.more>> NC5 Investigates: 911 Emergency
If you ever faced a life-or-death medical emergency, you'd hope that help is just a phone call away. NewsChannel 5 investigates.more>> NC5 Investigates: 911 Emergency
Officials say they'd rather have 911 operators trained to go through a checklist, than operators with real medical training. NewsChannel 5 investigates.more>> NC5 Investigates: 911 Emergency
A 911 emergency -- and a NewsChannel 5 investigation -- are leading to changes in how Nashville's 911 operators answer calls for ambulances.more>> NC5 Investigates: 911 Emergency:
Some of Metro's 911 problems should have been addressed "long ago" by the center's director, her bosses -- the police and fire chiefs -- say.more>> NC5 Investigates: 911 Emergency
Metro Council member Michael Craddock called for the city's 911 director to resign. And, if she doesn't, he told Mayor Bill Purcell, she should be fired.more>>
The controversial head of Metro's 911 operation has resigned.
City officials released RoxAnn Brown's resignation letter Monday night.
In the letter, Brown said it's time for her to move on.
She had overseen the Emergency Communications Center for the past five years.
But earlier this year, "NewsChannel 5 Investigates" uncovered serious problems in how calls for ambulances were answered.
It prompted a major overhaul in policy and led to Brown being reprimanded for the problems.
There's no word on what's next for Brown.
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