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Metro Offers Free Identity Theft Prevention After Mailing Mishap

Posted at 10:57 PM, Feb 07, 2017
and last updated 2017-02-07 23:59:23-05

Former Metro employee's personal information may have been compromised after a mailing mishap, and now Metro officials are taking steps to protect them.

Metro will offer one year of free identity monitoring services to pension recipients, after their personal information may have been compromised.

“We are not a perfect entity,” said Zak Kelley with the Metro Finance Department.  “In any group there will be mistakes.  However, when we make mistakes, we want to make good on it.”

Approximately 9,350 1099 tax forms were sent to pensioners.  The Metro Finance Department was notified some of those forms arrived in unsealed envelopes.  It is unknown exactly how many envelopes were unsealed, but Finance Department officials believe it was a small amount.

Officials believe the problem occurred after the envelopes were not sealed properly.  The problem has been corrected.

Metro pension recipients will be receiving a letter from the Metro Finance Department this week explaining steps and procedures for taking advantage of the free identity monitoring service.  The service will be offered by Identity Force.  The letter will include a code for signing up for the service, and information on other ways to protect their personal information.

Metro officials also encourage people who may have been impacted to be proactive, and pull their credit report, and put fraud alerts on their credit cards.