For Closed Captioning Concerns, please Call or Email:
615-687-4405 [phone]
615-248-5353 [fax]
captioning@newschannel5.com
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.
Written Closed Captioning Complaints Should Be Directed to the Following:
ATTN: Mark Binda
Program Director
474 James Robertson Parkway
Nashville, TN 37219
Before sending a formal written complaint, we recommend you first contact us via phone or email. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your written complaint within 30 days.