AT&T to give report on outage caused by Christmas Day bombing

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Posted at 6:46 AM, Feb 03, 2021
and last updated 2021-02-03 07:46:45-05

NASHVILLE, Tenn. (WTVF) — The Christmas Day bombing exposed a weak spot in AT&T's infrastructure. Many lost cell services, and 911 lines were down across the region. Now, the state wants to make sure that doesn't happen again.

AT&T will give a report on what happened Wednesday morning. The Tennessee Emergency Communications Board is hoping to prevent something like this from happening again.

It wasn't only Nashville and Davidson County affected by the 911 outage. The disruption extended to the eastern and western parts of the states and Kentucky and Alabama, as well.

Sources tell NewsChannel 5 that the board believed AT&T had installed a redundancy system to do just that, so another big question is, why wasn't it in place?

Instead, agencies had to hurry and create back up lines for people to use.

Gov. Bill Lee even said last month, there's still a lot to learn and the state needs to make sure this doesn't happen again.

Reps from AT&T will be giving a report at the meeting, which will be held virtually at 9:30 a.m.