NASHVILLE, Tenn. (WTVF) — Tennessee EBT services will be unavailable from 11:00 p.m. September 21, to 1:00 p.m. September 22 while they transition to a new vendor for service.
This means all EBT services, indlusing SNAP, TANF cash funds, an Summer EBT cards as well as other EBT services will not be available during the hours mentioned above. Cards cannot be used to buy food or for cash withdrawals during this time.
The Tennessee Department of Human Services is asking EBT users to plan ahead and do any food shopping and cash withdrawals before the outage happens.
They will be available for help during the outage via phone at the EBT Customer Service Helpline (888-997-9444).

Here’s a beautiful story of how one mother turned her grief journey into a gathering of gratitude… and organ donation awareness.
Robb Coles highlights a special event organized by Cari Hollis – whose 26-year old son Austin died two years ago. Austin agreed to be an organ donor – and that single gesture saved multiple lives.
Cari reached out to as many recipients she could find – several of whom traveled to Nashville for an emotional celebration in Austin’s honor. One woman – whose life was saved by receiving Austin’s lungs – put it simply: “He’s my angel”.
- Rhori Johnston