NASHVILLE, Tenn. (WTVF) — Tennessee EBT services will be unavailable from 11:00 p.m. September 21, to 1:00 p.m. September 22 while they transition to a new vendor for service.
This means all EBT services, indlusing SNAP, TANF cash funds, an Summer EBT cards as well as other EBT services will not be available during the hours mentioned above. Cards cannot be used to buy food or for cash withdrawals during this time.
The Tennessee Department of Human Services is asking EBT users to plan ahead and do any food shopping and cash withdrawals before the outage happens.
They will be available for help during the outage via phone at the EBT Customer Service Helpline (888-997-9444).

September 11, 2001 is a day most associate with terror and tragedy. Austin Pollack shares a story from that day about hope and persistence: the effort to save a little girl’s life – with an organ donation. The problem? The young patient was in Houston, and her life-saving liver here in Nashville. With the grounding of all civilian aircraft, how could it be done? “Nobody ever said this isn’t possible.”
- Rhori Johnston