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Hotels In 10 States May Have Been Hit By Hackers

Posted at 7:20 PM, Aug 15, 2016
and last updated 2016-08-15 23:45:26-04

Hyatt, Sheraton, Marriott and Westin hotels in 10 states and the District of Columbia may have been targeted by hackers for months.

The only hotel in Tennessee that was impacted was the Sheraton Music City on McGavock Pike.  The breach impacted customers who spent money at the hotel from March 1 of 2015 to June 8 of 2016.

According to the hotel operator HEI Hotels & Resorts, malware put into place in at least 20 locations may have collected names, card account numbers, card expiration dates and verification codes.  It is estimated thousands of people may have been impacted.

HEI said in a company release that "We are treating this matter as a top priority, and took steps to address and contain this incident promptly after it was discovered."  The company said the malware has been removed and it is safe for customers to use credit cards at the properties.

Bryan Thornton, director of the Brentwood forensic firm Net Reaction LLC, said cyber crimes are only getting worse and more common.  He recommended keeping a close eye on your accounts.  If you see unusual activity, file a fraud alert with credit bureaus to prevent crooks from opening an account in your name.

"One of the thing we are learning is you have to be prepared to act for yourself," said Thornton.  "There are companies that can help, but be prepared to protect yourself and your family."

For more information, you can call  1-888-849-1113.