Donelson Dollar General Store Changes Large Purse Policy

Posted at 5:48 PM, Sep 15, 2016
and last updated 2016-09-16 00:18:57-04

Customers with large purses were not welcome into one Dollar General after store management implemented their own policy.

The Dollar General on Lebanon Pike in Donelson was not allowing customers with purses larger than 18 inches to shop in the store. The store's policy required customers to leave their purses behind before entering the store or hand them over to the cashier to hold behind the counter.

"If they don't trust me how am I going to trust them not to go through my purse while I'm in the store?" said Brenda Wells.

That's the same question many others have been asking on Facebook. Some thought that it was a great rule, while others did not share the same opinion.

One Facebook users said, "I won't be leaving my purse at any store counter. I may have to go elsewhere to get my dollar store stuff."

Dollar General Spokesperson, Crystal Ghassemi, sent NewsChannel 5 this statement:

"Dollar General strives to provide customers a respectful, welcoming and pleasant shopping experience with friendly customer service.

Dollar General customers are not prohibited from bringing purses of any particular size into our stores, and no store is authorized to implement such a policy.  Regarding the store at issue, we have taken action to ensure that this does not happen again.

We sincerely apologize for any inconvenience this may have caused our customers and look forward to welcoming them to our stores."