NASHVILLE, Tenn. - A Middle Tennessee couple wants to know what happened to their wedding photographer after they say she did the work, but they never got any pictures.
Kristy Bell-Figler flips through old photographs in the basement of her new home Friday. She has containers full of photo albums, each one has a special place in her heart.
That holds true for her recent wedding to husband, Joe. They were married one year to the day after they met.
"He was standing there and I walked by and I said, my you are handsome and I think that's all it took," Figler laughed.
The planning process went quickly and they hired a professional photographer who was recommended by a good friend. However, weeks and then months passed after their wedding and the only photos the Figler's received were sneak peek photos posted online. Kristy began searching for answers.
"She said she was mailing them the coming week, well that's been well over a month ago and I've never received them," Figler explained.
She has not been able to find the photographer since the last time they spoke in June but she did find a handful of others in the same situation.
"It just started flooding, and it was like people were coming out of the woodwork. This happened to me also," Figler said.
They lost $750.
"People put trust into her. She took their memories that they're never going to get back, promises they're never going to get," Figler said.
The number posted on the company's Facebook page and web site is a non working number. Figler has filed a complaint with the Better Business Bureau and even contacted law enforcement in Kentucky.
"Please give me what I paid for," she said.
News Channel 5 has attempted to email the company, as of Friday evening our emails and messages have not been returned.
