NASHVILLE, Tenn. (WTVF) — More than 200,000 NES customers are currently without power and the number is expected to rise.
According to NES, the combination of freezing rain and ice impacted the service area overnight, with trees being weighed down by ice causing them to snap and take down power lines.
Their teams are fully staffed and already in the field assessing damage and beginning repairs.
You're asked to stay away from downed power lines, and to always assume they are live and dangerous.
How to Stay Updated
- Report outages through the NES outage map, [nespower.com] by texting OUT to 637797 (NESPWR) from the phone number linked to your account, or by calling (615) 234‑0000.
- NES will share restoration information on X (formerly Twitter) [twitter.com] and Facebook [facebook.com] throughout the event.
Do you have more information about this story? You can email me at kelly.broderick@newschannel5.com.

Here’s a beautiful story of how one mother turned her grief journey into a gathering of gratitude… and organ donation awareness.
Robb Coles highlights a special event organized by Cari Hollis – whose 26-year old son Austin died two years ago. Austin agreed to be an organ donor – and that single gesture saved multiple lives.
Cari reached out to as many recipients she could find – several of whom traveled to Nashville for an emotional celebration in Austin’s honor. One woman – whose life was saved by receiving Austin’s lungs – put it simply: “He’s my angel”.
- Rhori Johnston