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NFL Draft bringing more Airbnb guests to Nashville than ever before

Posted: 9:56 AM, Apr 15, 2019
Updated: 2019-04-15 23:42:22-04
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NASHVILLE, Tenn. (WTVF) — More than 21,000 guests will be staying at Nashville Airbnbs during the NFL Draft.

Airbnb says Nashville hosts will earn a combined $5 million in supplemental income. The hospitality service says the data, which was released Monday, reflects current confirmed bookings during April 25-27 – which coincides with the Draft.

“This will represent the largest number of guest arrivals and local host income to Nashville in the history of Airbnb’s platform,” Airbnb said in a release.

Alece Ronzino of the Nashville Area Short Term Rental Association said this will be a great weekend both for Airbnb owners and their guests. “Short term rentals offers people a more locals experience when they visit a city. Instead of staying in the hotel district with all the other tourists, they’re out enjoying and experiencing a neighborhood and they do get more of a locals feel.”

Airbnb released the following safety tips for hosts:

  • “Always Communicate Through the Platform -- Never Offline: Bad actors may try to take advantage of the surge in activity during big events like this by luring people into offline scams where Airbnb can no longer monitor or protect hosts. Hosts and guests can help protect themselves from these scams by staying on the Airbnb platform throughout the entire process -- from communication, to booking, to payment.”
  • “Set Clear Expectations: Listing descriptions should let potential guests know about the unique features and amenities of the home. Even small details like the number of flights of stairs to the front door can help make sure guests enjoy their time. Hosts can also outline specific expectations in their house rules. Outlining quiet hours will be particularly important for this stretch, as many guests will be attending the draft or networking events downtown that could have them leaving early in the morning or getting back on the later side.”
  • “Get to Know Guests in Advance: Our secure messaging tool gives hosts the chance to get to know guests and answer or ask any questions that come up before or during the trip. Messaging is also a great place to coordinate things like check-in or provide local recommendations, as some guests will be experiencing Nashville’s neighborhoods for the first time. Hosts should strive to find out specifically what’s bringing their guests to Nashville over this stretch -- games or general networking -- and use that information to provide the most personable and safe experience possible. Additionally, if guests by chance previously booked their trip without realizing such a big event was occurring simultaneously, hosts should educate them in advance so that they can plan accordingly.”
  • “Keep Safety Info & Equipment Handy: It’s important that hosts to equip their homes and guests with the safety essentials guests might need in the event of an emergency. This includes things like a working smoke and carbon monoxide detector, a fire extinguisher, and a first aid kit.”
  • “If Anything Isn’t Right, Reach Out: In the rare event that an issue should arise, our team is available 24/7 in 11 languages to support hosts and guests in Nashville — all they have to do is reach out. Our team is aware of the big stretch Nashville has coming and is prepared to support. We offer things like rebooking assistance, refunds, reimbursements, our $1 million Host Guarantee, and Host Protection Insurance program to help make things right.”
  • "Serve as an Ambassador for Nashville: Many visitors may be experiencing Nashville for the first time -- and our shared hope is that this event can infuse a lasting economic impact by encouraging them to come back again and again. Hosts can help realize that vision by providing an amazing -- and safe! -- experience that will have them already planning their next trip to the Music City."

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