Officials with the Tennessee Department of Commerce and Insurance have warned the public about scammers using the Better Business Bureau name to steal personal information.
The scam artists have called a BBB client and, at times, even provide an ID number before asking for personal information.
TDCI officials said, if this happens to you to never give out any personal information over the phone.
The Better Business Bureau said it will never ask for credit card processing information.
And if you ask the caller's identity, you can always check with the Better Business Bureau to see if they really do work there.
Before giving out personal information they advised following these steps:
Did You Ask?
- The person's full name (ask for a business card)
- The business’ name
- The street address for the business (no PO Boxes)
- A call back number
Once you’ve gotten the information, you can check it by visiting the Better Business Bureau’s website.