NASHVILLE, Tenn. (WTVF) — NES is looking for feedback from customers following the historic winter storm that struck Nashville last month.
They stated they will review all feedback and use it to improve their response to future severe weather events, natural disasters or crises.
If you would like to submit feedback, head to https://www.nespower.com/storm-comment-form-page/
“At NES, our mission is to serve Nashville, and that means listening to our customers to ensure we are constantly improving,” said Teresa Broyles-Aplin. “We value feedback and are committed to using it to strengthen our response to future storms.”
Do you have more information about this story? You can email me at kelly.broderick@newschannel5.com.

Here’s a beautiful story of how one mother turned her grief journey into a gathering of gratitude… and organ donation awareness.
Robb Coles highlights a special event organized by Cari Hollis – whose 26-year old son Austin died two years ago. Austin agreed to be an organ donor – and that single gesture saved multiple lives.
Cari reached out to as many recipients she could find – several of whom traveled to Nashville for an emotional celebration in Austin’s honor. One woman – whose life was saved by receiving Austin’s lungs – put it simply: “He’s my angel”.
- Rhori Johnston