NASHVILLE, Tenn. - Have you seen a large tower inside your local Walmart? The 16-foot structure is a pick-up tower.
"This is the most exciting change that we've had so far," said Kari Bass, a Walmart shift manager at the Nolensville Pike location.
Her store is one of about 50 with the new system designed for online shoppers.
"You don't have to talk to a person, unless your item is really large we'll have someone up that can grab that for you," she said.
The pick-up tower is just another way brick and mortar stores are catering to customers and competing with online powerhouse, Amazon.
"We're always trying to stay innovative in the market," she said.
The towers function like high-tech vending machines. When customers order certain products from Walmart.com, they can get a discount for picking the items up in-store.
The retailer is also testing its Scan & Go technology in several stores in the Nashville area. Scan & Go is a concept that saves customers time by allowing them to scan items as they shop in-store and skip the checkout line.
The following eight Walmart Supercenters in the Nashville area are rolling out Scan & Go technology for customers:
- 5824 Nolensville Pike, Nashville, Tenn.
- 225 Wilkinson Lane, White House, Tenn.
- 1334 N. Ellington Parkway, Lewisburg, Tenn.
- 1626 Highway 12 S., Ashland City, Tenn.
- 2675 Decherd Blvd., Winchester, Tenn.
- 4424 Lebanon Pike, Hermitage, Tenn.
- 2315 Madison St., Clarksville, Tenn.
- 915 N. Chancery St., McMinnville, Tenn.