Williamson County and Spring Hills to combine emergency dispatch departments

Posted at 8:39 PM, Dec 22, 2018
and last updated 2018-12-22 21:39:04-05

SPRING HILL, Tenn. (WTVF) — It has been announced that the City of Spring Hill's Emergency Dispatch Department will be merging with the Williamson County Department of Emergency Communications effective January 2, 2019.

Many months of planning and preparation have led to this consolidation which will make a single entity out of the two emergency departments.

This decision was made with the desire to save money for the cities as well as improve the speed and efficiency of emergency responses for both communities. In total, the consolidation is estimated to have a net annual savings of more than $350,000 to City operational costs and even more savings in avoided future capitol costs.

“I think the move is good for the City of Spring Hill and our Fire Department; the technology that Williamson County has in place will save thousands of dollars for our
City,” said Spring Hill Fire Chief Terry Hood. “Seconds count in an emergency response and, during our testing, the guys could see the calls on the new MDTs before it was dispatched over the radio.”

The City will fund the employment costs of the 10 dispatchers it will take to handle Spring Hill's emergency calls.