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Call forwarding scam targets Hendersonville businesses

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Posted at 5:31 PM, Aug 30, 2019
and last updated 2019-08-30 18:31:42-04

HENDERSONVILLE, Tenn. (WTVF) — Hendersonville Police officials warned the public, specifically local businesses, of a scam that's being called the "the telephone forward scam."

In the scam, a person will ask a business to use their phone for reasons ranging from car trouble to a dead cell phone. When they make a call, the scammer is actually forwarding the business' phone to an unknown cell phone.

With calls being forwarded to a cell, the scammer can get credit card information from people who think they're calling the business to make a payment over the phone.

The scam has also used to trick businesses who need to call another business to verify funds for a paper check.

Officials warned business owners to always monitor how their phones are used and to periodically call their own phone number to ensure the number has not been forwarded.

NewsChannel 5 talked with a Nashville business that fell victim to the scam: Phone scam targets East Nashville restaurant and its customers.