Horse helps Franklin restaurant GRAYS On Main promote curbside service

Posted at 7:30 AM, May 01, 2020
and last updated 2020-05-01 09:03:11-04

FRANKLIN, Tenn. (WTVF)  — Small businesses, like restaurants, are coming up with unique ways to keep customers up-to-date during the pandemic.

The owners of GRAYS On Main in downtown Franklin have relied on social media and word of mouth.

"Just being here everyday, seeing people and sharing our love, that's how we [are getting] the word out," said owner Joni Cole.

As of this week, Tennessee Governor Bill Lee is allowing restaurants to serve food inside at 50% capacity. Cole said they will be following the guidelines as well as continuing curbside pickup.

"We respect everyone's level of comfort. We definitely know that everyone is on a different level when they walk through the doors," she said.

Recently, a former employee offered to help promote GRAYS take-out.

"She called me up a couple weeks ago and said 'do you want to do this fun TikTok?' and I said 'yeah that sounds fun,'" she said.

Thursday afternoon, Emily Elgin brought her horse to her former employer. Bodi helped with a promotional video for social media.

"I think the most important thing is spreading joy and happiness," said Emily Elgin. "If I can do something fun with my TikTok account... we just want to bring joy to people and bring smiles to people's faces in a time like this."

Elgin recorded a video with restaurant workers from GRAYS and O Be Joyful.

"People have done random acts for me throughout my life and it's really impacted me and I just wanted to do the same for other people," Elgin said.

The video will be posted to Elgin's TikTok account @emilyelginmuisc.