Computer Glitch Strands Southwest Passengers

Posted at 3:21 PM, Jul 20, 2016
and last updated 2016-07-21 08:50:01-04

A computer glitch caused problems for Southwest Airlines Wednesday afternoon, grounding planes and stranding passengers at Nashville International Airport.

Those with the airline said they were aware of the issue and worked actively to correct it. 

Multiple flights were delayed to and from Nashville International Airport due to the glitch. 

Several passengers were forced to camp out Wednesday night, with many sleeping on the floor. 

The kiosks came back online Thursday morning, allowing representatives to get their computers back up and running. Ten flights were canceled, with a few delays reported.

Southwest released the following statement Wednesday:

"Southwest Airlines began experiencing intermittent performance issues earlier this afternoon with multiple technology systems as a result of an outage.  We are now managing flight delays across our system, with a temporary ground stop in place for those flights that have not left the gate. We apologize to our Customers whose travel plans are impacted."

The airline issued another statement Thursday morning, apologizing to customers. (Click here to read)

Those with BNA in Nashville said it was a ground stop nationwide with no other airlines affected.

For Southwest flight info to and from Nashville, click here.