NASHVILLE, Tenn. - Some shoppers have had troubles with a new type of credit card known and chip cards or EMV cards.
Some major credit cards have already issued the new chip cards. The cards have an imbedded micro chip for extra security, but some consumers have had a hard time figuring out how to use it.
Big retailer Target has installed new terminals at all of their stores capable of accepting both types of credit cards and their employees have all been trained on how to use the machines but some shoppers are still struggling.
"I've always done the classic swipe no one's ever stopped me and said here put it in this way " said Amber Pacey, who just figured Thursday that she had to keep her credit card inside the machine rather than swiping it.
Credit card specialists said there are many benefits to using this technology.
"It will be unique with every transaction, so even if someone stole information about a transaction you did one time, that's no good anymore hackers won't be able to use it," said Patrick Dix, Senior Public Relations Manager for Shazam a non-profit company helping companies make the credit card change.
Dix said in addition to the changes consumers have seen, starting October 1st, banks will no longer be liable for any fradulent charges. Liability has been shifted to the retailers.
"if I have the EMV chip card and the place of business does not have the EMV technology and the business wants me to swipe the card, then that's a fradulent transaction, that's the change that moves over to the merchant, the merchant will now be liable for that fradulent transaction" said Dix.
