Kroger offering same-day pickup again, extends service to include SNAP benefits

Posted at 1:53 PM, Apr 24, 2020
and last updated 2020-04-24 14:53:16-04

NASHVILLE, Tenn. (WTVF) — Kroger has announced they are now back to offering same day pickup at most of its locations. The store also has begun accepting Supplemental Nutrition Assistance Program (SNAP) benefits for its online grocery pickup service.

Since the COVID-19 crisis began, Kroger says they’ve seen three times the amount of orders coming through its online ordering for pickup.

The company says it’s hired hundreds of additional associates and added more parking spaces for pickup orders.

“We have seen many customers who have never tried online ordering for pickup at store choosing this option as we walk through this challenging time,” said Melissa Eads, corporate affairs manager for the Kroger Nashville division. “Pickup offers a low-contact, convenient service to customers concerned about shopping in stores due to the coronavirus outbreak.”

For SNAP benefits, they’ve waived the $4.95 convenience fee for pickup.


See all our coronavirus coverage here


What is COVID-19 (a.k.a. the new coronavirus?)

According to the World Health Organization, coronaviruses (CoV) are a large family of viruses that cause illness ranging from the common cold to more severe diseases. Examples include the Middle East Respiratory Syndrome (MERS-CoV)and Severe Acute Respiratory Syndrome (SARS-CoV). A novel coronavirus (nCoV) is a new strain that has not been previously identified in humans. COVID-19 stands for "Coronavirus disease 2019," which is when this strain of the coronavirus was discovered.

What are the symptoms?

The CDC says patients confirmed to have the 2019-nCoV reportedly had mild to severe respiratory illness with:

  • Cough
  • Shortness of breath or difficulty breathing

Or at least two of the following symptoms:

  • Fever
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell

At this time, the CDC believes symptoms could appear as soon as two days after exposure, or as long as 14 days.


The CDC is recommending "common sense" measures such as:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your mouth and nose with a cloth face cover when around others.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.