Lebanon couple keeps getting Amazon deliveries they didn't buy -- it may be a scam

Amazon tells NewsChannel 5 they're cracking down on scams like these
Posted at 5:47 PM, Sep 22, 2020
and last updated 2020-09-22 19:54:53-04

LEBANON, Tenn. (WTVF) — More than $1,000 worth of items from Amazon have been showing up on a Lebanon couple's front porch. There's only one problem -- the Waggoners didn't buy them.

The list of items is pretty random. Everything from wireless earbuds and a remote control truck to yoga pants and a facial steamer.

"This is a sink caddy," said Jim Waggoner. "We have three of those," his wife Jacquie quickly added.

At first, Jim and Jacquie assumed they had an out-of-season secret Santa or their family was making purchases using their account, but when both proved to be not the case, they realized they might be a part of a scam.

It's called brushing. The mystery vendor may have used Jim and Jacquie's name and address to send them all these items, and now will use that same information to write themselves a positive product review so that their items will appear higher on Amazon's website.

"I don’t like it but there’s really not anything I can do about it," said Jim Waggoner.

The Waggoners are worried about their identifying information is in the hands of someone who is clearly fine with bending the rules.

"They didn’t ask my permission, so they’re just going to use it," he said.

Amazon is now looking into the matter and sent NewsChannel 5 the following statement:

Third party sellers are prohibited from sending unsolicited packages to customers and we take action on those who violate our policies, including withholding payments, suspending or removing selling privileges, or working with law enforcement.”
Amazon Spokesperson

In the meantime, Amazon representatives have told the Waggoners they can keep all this stuff, even the yoga pants that don't quite fit.

"[They] probably used to fit," joked Jacquie Waggoner.

Everything else may end up going to their kids and grandchildren.

As Amazon continues to look into this, the packages continue to arrive at their home.