NASHVILLE, Tenn. (WTVF) — The Tennessee Department of Correction has launched a hotline to keep families informed during the COVID-19 pandemic.
TDOC launched the hotline Wednesday, saying families can call the toll-free number 24/7. The information line can be reached at 1.866.858.0380.
Have a loved one incarcerated with the TN Dept of Correction? We now have a 24/7 Information Hotline you can call, toll free, to get information about COVID-19's impact on TDOC and how we're working to keep offenders, Officers/staff, and our citizens safe! #wereinthistogether pic.twitter.com/zob6ZRgMYp
— Dept of Correction (@TNTDOC1) April 22, 2020
Someone will be available to answer questions and general information about TDOC’s response to the virus and protective measures that have been taken.
TDOC is also keeping track of coronavirus testing at its facilities across the state. Click here for more information.
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What is COVID-19 (a.k.a. the new coronavirus?)
According to the World Health Organization, coronaviruses (CoV) are a large family of viruses that cause illness ranging from the common cold to more severe diseases. Examples include the Middle East Respiratory Syndrome (MERS-CoV) and Severe Acute Respiratory Syndrome (SARS-CoV). A novel coronavirus (nCoV) is a new strain that has not been previously identified in humans. COVID-19 stands for "Coronavirus disease 2019," which is when this strain of the coronavirus was discovered.
What are the symptoms?
The CDC says patients confirmed to have the 2019-nCoV reportedly had mild to severe respiratory illness with:
- Shortness of breath or difficulty breathing
Or at least two of the following symptoms:
- Repeated shaking with chills
- Muscle pain
- Sore throat
- New loss of taste or smell
At this time, the CDC believes symptoms could appear as soon as two days after exposure, or as long as 14 days.
The CDC is recommending "common sense" measures such as:
- Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Avoid close contact with people who are sick.
- Stay home when you are sick.
- Cover your mouth and nose with a cloth face cover when around others.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces.